Distinctive achieves ‘Excellent’ NPS score of 83
We’ve got something to celebrate.
Distinctive has achieved a Net Promoter Score of 83, with the majority of clients rating us 9 or 10 out of 10. This score places us firmly in the “excellent” category, and signals exceptionally high levels of client satisfaction and advocacy.
Strong relationships for better comms
Client feedback highlighted our sector knowledge, strategic thinking, responsiveness and ability to deliver measurable outcomes – as well as the strength of key relationships.Â
From day one, we’ve believed that great communications are built on strong partnerships and solid storytelling.
That’s why we’ve been delighted to see such positive testimonials about our team’s efforts and approach.
Weaving narratives about people and place
At Distinctive, we believe in building narratives that centre places and people. Whether it’s a major regeneration scheme or a local community project, we help our clients to tell powerful, credible stories about change.
Alongside our work in the built environment, we’re also seeing exciting growth in the skills and higher education sectors. We’ve been supporting universities and training providers to raise their profiles and future-proof their programmes.
In a rapidly evolving landscape, clear and confident communications matter more than ever — and we’re proud to be playing our part.
A huge thank you to our clients
For us, this achievement is about much more than a score.
An 83 NPS tells us that clients value our expertise and our commitment to going the extra mile. As Distinctive continues to grow across its core sectors, it serves as both a celebration and a motivator.
To every person who took the time to share feedback: thank you. Your trust drives us to keep delivering results, and raising the bar ever higher.
Onwards and upwards!
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